PRODUCT SERVICING AND REPAIRS

DE'LONGHI CUSTOMER SERVICE AND REPAIR

If you need servicing or repair for your De’Longhi appliance, here are the options to cover you:

1. One-time Pick-up AND Drop-off servicing

You are entitled to one-time free pick-up and drop-off servicing for items ≥$1,000.

Speak to our service partner [DWS Private Limited] for your arrangements.

Toll free number: 1800-952-5354
WhatsApp - message only: 8711 3256

2. For other Pick-up OR Drop-off service (product related only)
Call 1800-952-5354 to make an arrangement.
(Note: Separate repair charges apply based on warranty terms & conditions.)
Pick-up service: $30 per way. Includes packing of product.
Drop-off service: $30 per way. Includes basic testing of machine onsite.

3. Walk-in for Repair and Servicing

Delonghi Group Customer Care Centre

#04-27, 11 Woodlands Close,
Singapore 737853
[Operated by DWS Private Limited]
Mon - Fri: 9:30am - 5:30pm
Sat, Sun & PH: Closed